Shipping policy

Shipping Details

Online Ordering Information

Special Note: Biocontrols are considered special order items that are unique in many ways — such as being alive. There are special considerations when ordering this type of item. Please take a moment to be informed about these matters before placing a biocontrols order.

Perishables

Biocontrols require an expedited shipping means. By default, UPS Next Day Air will be used but Fedex is also available. Certain products may also ship USPS.

Drop-shipped Items

Some biocontrols (ie. bumblebees) are drop-shipped separately and carry a separate shipping charge.

Non-perishables

In stock hard goods will ship via UPS Ground, typically the day they’re ordered, unless it’s really late in the day.

Delays

Biocontrol shipments will normally go out Monday through Wednesday. If they cannot, for some reason, we will try to contact you with an update. There is an exception to this, though: If the scheduled shipping week coincides with a US holiday, an extra day will be necessary, which means many items will be delivered on Friday, without an update. Saturday delivery is available but carries an extra charge.